Shipping policy

Shipping Policy

Order Processing

All orders are processed within 2–5 business days after payment is received.

Orders are not shipped or delivered on weekends or public holidays. During periods of high order volume, processing times may be slightly extended.

Once your order has been shipped, you will receive tracking information when available.

⸻

Shipping Rates & Delivery Estimates

United States

* Free Shipping on orders of $50.00 or more
* Estimated delivery time: 10–15 business days

International Shipping

* Free Shipping on orders of $20.00 or more
* Estimated delivery time: 10–15 business days

Delivery times are estimates and may vary depending on destination, customs clearance, weather conditions, carrier delays, and other factors beyond our control.

⸻

Tracking Information

Tracking information will be provided once your order has been processed and shipped.

Please allow a few days for tracking updates to appear after the shipment has been dispatched.

⸻

Customs, Duties & Taxes

International shipments may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are determined by local customs authorities and are the responsibility of the recipient.

⸻

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information at checkout.

Orders returned due to an incorrect, incomplete, or undeliverable address may be subject to additional shipping charges before reshipment.

⸻

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, unexpected delays may occur due to factors such as:

* Customs inspections
* Carrier disruptions
* Severe weather conditions
* Public holidays
* High shipping volumes

Delivery estimates are not guaranteed.

⸻

Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, responsibility for the shipment transfers to the recipient.

Customers are encouraged to check with household members, neighbors, building management, or local postal services if a package cannot be located.

⸻

Shipping Restrictions

Certain products or destinations may be unavailable for shipment due to local regulations, carrier restrictions, or logistical limitations. Orders affected by such restrictions may be canceled and refunded.

⸻

Policy Updates

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.